1. Lexmark Printer Is Offline Windows 10
2. Printer Is Offline Error Windows 10

Hi Flint,

Welcome to Microsoft community and thank you for posting your query.

I suggest you to try the methods provided below and check if it helps.

Printer showing offline in Windows 10 or in Windows 8. This usually happens with network printer on Windows 10 or Windows 8. Here is the solution for the same. Jan 01, 2018  Today I will show you how to make an offline printer online on Windows 10, 8 or 7 computer. There could be several reasons your printer has gone offline. Sometimes printer gets offline because of paper jam problem, USB connectivity problems, network issues or some hardware failures. Why is my printer offline? We have answered here. This guide shows you how to fix printer offline issue on Windows 10 or 8.1/8 and get printer online back. Printers can go offline due to several hardware or connectivity issues on your desktop or laptop.

Method 1: Fix printer problems

I would suggest you to click on link provided below to Fix printer problems:

If issue still persists I would suggest you to try installing and updating drivers.

Method 2: Install and Update drivers in Windows 10

To update the drivers please refer to the link

Method 3: Check incompatibility mode.

Download the printer drivers from your computer manufacture website for Windows 10.

Lexmark Printer Is Offline Windows 10

Follow these steps to install the drivers in compatibility mode and check if that helps.

1. Download the driver from the manufacturer’s website.
2. Right-click on the driver setup file and click on ‘properties’.
3. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.
4. Once this is done, restart the computer and check if the issue persists.

Method 4:

If the issue persist please follow these steps and check the issue.

• Press Windows + R keys, type services.msc in run window and press Enter.
• In services, stop 'Print Spooler' service.
• In Windows explorer, navigate to the following folder location and open 'PRINTERS' folder.

C:Windowssystem32spoolPRINTERS

• Click 'Continue' or 'Yes', if message prompts.
• Delete all files in 'PRINTERS' folder and then close Windows explorer.

Note: Please do not delete 'PRINTERS' folder. Only delete its contents.

• Open services, and start 'Print Spooler' service

Hope the information provided is helpful. Do let us know if you have any queries related to Windows, we will be happy to assist you.

While trying to print a document in Windows 10, you might get the printer offline message. The printer offline message indicates that the printer is either not connected to PC or turned off.

Sometimes, the printer offline message shows up even when the printer is turned on and connected to Windows 10 PC.

If you are also getting the printer offline message, you can try out the following solutions, in that order.

Solution 1 of 7

Check if the printer is turned on

Before beginning the actual troubleshooting, make sure that the printer in question is turned on. If not, turn on the printer and wait for it be ready for the operation.

Solution 2 of 7

Make sure that printer is connected to your PC

Again, it’s important to make sure that the printer is connected to your PC via the cable or Wi-Fi. If you are trying to connect and install a new printer to your PC over Wi-Fi, please refer to our how to add a wireless printer to Windows 10 PC guide for step-by-step directions.

Solution 3 of 7

Run printer power cycle

Turn off the printer and unplug it from your PC. Restart your PC. Wait for a minute. Plug in the printer to your PC and then turn it on again. Check if the printer is online now.

Solution 4 of 7

Remove and add printer in the Settings

This is the best working solution for printer issues in Windows 10. Most of the times, removing and then adding the printer again via the Settings resolves the issue. Here is how to do that.

Step 1: Navigate to Settings > Devices > Printers & Scanners.

Step 2: Click on the Printer’s entry and then click the Removedevice button to uninstall the printer from your PC. If you get the confirmation dialog, click Yes.

Step 3: Make sure that the printer is turned on and connected to your PC. Navigate to Settings > Devices > Printers & Scanners again.

Step 4: Click the Add a printer or scanner option. Once Windows 10 discovers your printer, click the Add device button to install the printer.

This should resolve the printer offline issue.

Solution 5 of 7

Printer Is Offline Error Windows 10

Reset the Print Spooler service

If the above solutions are not working, resetting the Printer Spooler is the best option. Here is how to do that.

Step 1: Type Services.msc in the Start/taskbar search field and then hit the Enter key to open the Services window.

Step 2: Look for the Printer Spooler service. Right-click on it and then click the Restart option to restart the Print Spooler service.

Solution 6 of 7

Clear the print queue

Step 1: Open the Windows 10 Settings. Navigate to Devices > Printers and Scanners page.

Step 2: Click on your printer’s entry and then click the Manage button.

Step 3: Here, click the Open the print queue button to view all the documents in the queue. Select a document, right-click on it and then click the Cancel option to remove clear it from the queue. Do this for all the documents in the print queue.

Solution 7 of 7

Run the Print troubleshooter

Windows 10 offers a built-in troubleshooter to diagnose and fix printer issues. Navigate to Settings > Update & Security > Troubleshoot page to find Printer troubleshooter. Run the troubleshooter and follow the on-screen directions to resolve the printer offline issue.